Effective Date: 10-01-2025

At HomeoFYI, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and products. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services. This includes:

1. Personal Information

• Contact Details: Name, email address, phone number, and mailing address when you sign up, purchase, or inquire about our products.
• Payment Information: Billing details, including credit/debit card information, used for transactions.

1. Health-Related Information

• Details about your health conditions, pet health concerns, and symptoms shared through consultations or forms.
• Preferences for specific homeopathic treatments or remedies.

1. Automatically Collected Information

• Device Data: IP address, browser type, device type, operating system, and access times.
• Usage Data: Pages visited, time spent on the website, and navigation paths.

1. Cookies and Similar Technologies

We use cookies to enhance your experience on our website. These include:

• Essential Cookies: For website functionality.
• Analytical Cookies: To monitor website performance.
• Preference Cookies: To save your preferences for future visits.

2. How We Use Your Information

The information we collect is used to:

1. Provide and deliver our products and services.
2. Process transactions and send confirmations.
3. Personalize consultations for human and pet health solutions.
4. Improve website functionality and user experience.
5. Respond to customer service inquiries and feedback.
6. Send promotional materials, newsletters, and updates (only if you opt-in).
7. Comply with legal obligations and enforce our terms of use.

3. Sharing and Disclosure

We value your trust and only share your information when necessary:

• With Service Providers: Third-party vendors who assist in processing payments, delivering orders, or maintaining our website.
• For Legal Reasons: To comply with legal requirements, protect against fraud, or safeguard our rights and property.
• With Your Consent: If you explicitly agree to share information for specific purposes.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Data Security

We implement robust security measures to protect your information, including:

• Encryption of sensitive data during transmission.
• Regular security audits of our systems and processes.
• Restricting access to personal information to authorized personnel only.

Despite these measures, no online platform is completely secure. Please notify us immediately if you suspect unauthorized access to your account.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Opt-out of receiving promotional communications.
• Restrict or object to the processing of your personal information in certain circumstances.
• Lodge a complaint with a data protection authority if you believe your rights have been violated.

6. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.

8. Children’s Privacy

Homeofyi services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. International Data Transfers

If you are accessing our services from outside India, your information may be transferred to and processed in India, where data protection laws may differ from your jurisdiction.

10. Updates to this Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

HomeoFYI
Dyal prasad building, Sharma Niwas Hospital Rd, Near Sigma Ultrasound, Kotla Nala, Solan, Himachal Pradesh 173212
talk2drnivedita@homeofyi.com088948 60812